The call center outsourcing industry has long been dominated by established destinations like the Philippines, India, and Latin America. Meanwhile, Egypt—with its strategic location, multilingual workforce, and world-class infrastructure—remained one of the industry's best-kept secrets. We founded Tanis to change that.

As professionals who have worked extensively in Egypt's business process outsourcing sector, we witnessed firsthand the challenges international companies faced when trying to establish operations in Egypt. The process was fragmented, time-consuming, and risky. Companies spent months researching vendors, conducting site visits, and negotiating contracts—often without the local knowledge needed to identify truly exceptional partners. Many gave up before finding the right match, while others made costly mistakes by selecting vendors that didn't align with their needs.

We knew there had to be a better way. In 2022, we launched Tanis as Egypt's first dedicated call center matchmaking firm. Our vision was simple: create a trusted bridge between international businesses and Egypt's top-performing call centers. By leveraging our deep industry relationships, local expertise, and rigorous vetting processes, we could eliminate the guesswork and dramatically accelerate the path to successful outsourcing partnerships.

Today, Tanis has become the go-to resource for companies exploring Egyptian call center solutions. We've built the country's largest network of pre-vetted partners, served clients across 15+ industries, and facilitated partnerships that have collectively handled millions of customer interactions. But our mission remains unchanged: to showcase Egypt's outsourcing excellence to the world while helping businesses achieve their customer experience and cost optimization goals.